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Terms of Service

Last updated: March 25, 2026

1. Acceptance of Terms

By accessing or using Hiro ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. These terms apply to all users, including those who sign in via Google OAuth or email-based authentication.

2. Description of Service

Hiro is an AI-powered phone agent that makes calls on your behalf. You describe what you need, and Hiro handles the conversation. The Service may include voice calls, message history, contact management, and related features.

3. User Accounts

You may create an account using your email address and password, or by signing in with Google. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information when creating your account.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Harass, threaten, or defraud any person or entity
  • Make calls for illegal, deceptive, or malicious purposes
  • Impersonate another person or misrepresent your identity
  • Interfere with or disrupt the Service or its infrastructure
  • Attempt to gain unauthorized access to any part of the Service

5. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using Hiro, you consent to the collection, use, and processing of your data as described in the Privacy Policy. All personal data is encrypted, anonymized where possible, and handled with strict confidentiality.

6. Intellectual Property

The Service, including its design, features, and content, is owned by Hiro and protected by intellectual property laws. You retain ownership of any content you provide through the Service, but grant us a limited license to process it as necessary to deliver the Service.

7. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or that AI-generated calls will achieve your desired outcome. You acknowledge that AI interactions may not always be accurate or appropriate for every situation.

8. Limitation of Liability

To the fullest extent permitted by law, Hiro shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to damages for loss of data, revenue, or business opportunities.

9. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause or notice. Upon termination, your right to use the Service will immediately cease. You may also delete your account at any time by contacting us.

10. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of any material changes by posting the updated terms on this page with a revised "last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised terms.

11. Contact

If you have questions about these Terms of Service, please contact us at support@hiro.ai.